A hand presenting a black luxury jewellery box with an olive ribbon in a Cardiff boutique
Collection, delivery and gifting

From our hands to yours, perfectly presented.

Your purchase arrives with the care it deserves. Choose Cardiff click and collect, secure courier delivery, or a gift presentation prepared around the occasion.

Review delivery options

A clear route for every occasion.

Tell us when and where you need your order. We will confirm the details before it leaves the boutique.

01 / BOUTIQUE PICKUP

Cardiff click and collect

Place your order and we will prepare it for collection within 2 hours during boutique opening times. Bring your order confirmation and photo identification.

Discreet packaging. A private handover is available on request.

02 / LOCAL DELIVERY

Same-day delivery in Cardiff

Orders placed before noon may qualify for same-day local gift delivery across selected Cardiff postcodes. We will confirm availability and the delivery window with you.

Ideal for a last-minute gift. Delivery timing depends on stock and distance.

03 / UK DELIVERY

Insured jewellery delivery

Our UK courier service is insured, tracked in real time and delivered against a signature. Next-day options are available for qualifying orders.

Secure luxury delivery. We share tracking once your parcel is collected.

04 / INTERNATIONAL

Worldwide delivery by arrangement

International orders are assessed individually so that insurance, customs requirements and delivery timing are clear before payment.

Ask for a tailored quote. We will explain every charge in advance.

Premium luxury gift box with olive ribbon, wax seal and handwritten card on a boutique counter
The finishing touch

Make the unboxing memorable.

Every gift is wrapped with a steady hand and presented ready for its recipient. Choose a classic finish or ask us to match the ribbon to the occasion.

Premium wrapping

Strong, discreet packaging with a polished outer finish.

Ribbon choices

Request a ribbon colour that suits the recipient or event.

Handwritten messages

Add your own words and we will write them by hand.

Jewellery specialist cleaning a gold ring at a Cardiff boutique workbench

Care that lasts beyond purchase.

Your piece should keep its finish and fit for years. Our team can arrange jewellery cleaning, resizing, stone tightening and practical leather-care advice.

Bring your item to the Cardiff boutique or contact us to book an aftercare appointment. We will inspect it first and explain the recommended work clearly.

Jewellery cleaning
Ring resizing
Stone checks
Leather-care advice

The details, clearly answered.

Need an answer for a particular order? Call the boutique before placing it and we will check the route with you.

Once the courier has collected your parcel, we will send the tracking reference and delivery updates by email.

The courier will provide the available redelivery or collection options. Signature delivery means the parcel will not be left unattended.

Contact us as soon as possible. Address changes depend on whether the parcel has been collected and may require a new delivery arrangement.

UK high-value orders use an insured courier service with tracking and signature confirmation. We will confirm the arrangement for international orders before dispatch.

Questions about delivery?

Speak with the Malory Collections Ltd. team about Cardiff collection, gift presentation or a secure delivery route.